All I need is to reset the security questions because I forgot them, I don't want to make a whole new iTunes. How do I just make new security questions?

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Level 1

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All I need is to reset the security questions because I forgot them, I don't want to make a whole new iTunes. How do I just make new security questions?

Hi I've been struggling with remembering my security questions from when I first made an iTunes. I can't buy any apps or music because I have to answer my security questions. I just need to change them but I don't know how! Please help!

iPod touch, iOS 7.0.4

Posted on Feb 22, 2014 8:45 AM

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Answer 1

Niel

Level 10

726,905 points

Feb 22, 2014 8:47 AM in response to dabne10

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

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