HT2311: Troubleshooting iTunes installation on Mac OS X
Learn about Troubleshooting iTunes installation on Mac OS X
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Helpful answers
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Feb 24, 2014 11:13 AM in response to jasjam007by judysings,Hi jasjam007,
Welcome to the Support Communities!
The first thing I would suggest to open the Applications folder on your Mac. In the Utilities folder you will see the Disk Utility application. Follow the instructions below to Repair Permissions on your internal hard drive.
Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/HT2963?viewlocale=en_US
Restart your computer and see if that resolves your issue. If not, you may need to drag the iTunes application to the trash and redownload it from our website:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
I hope this information helps ....
Have a great day!
- Judy
