I am trying to install the OS Mavericks upgrade on my MAC and it requests for me to enter an administrator password. I do not use an an administrator password on the machine. Any ideas how to resolve this?

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I am trying to install the OS Mavericks upgrade on my MAC and it requests for me to enter an administrator password. I do not use an an administrator password on the machine. Any ideas how to resolve this?

iMac, OS X Mountain Lion (10.8.5)

Posted on Feb 22, 2014 9:06 AM

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Answer 1

a brody

Level 10

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Feb 22, 2014 9:09 AM in response to jp09468

If you bought the machine new yourself, and did not enter a password when configuring it, leave the field blank.

If you bought it used, then you need to reset the password, as described here:

Apple Article to reset the password

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