cannot receive email but can send email
I have tried everything except deleting the account and re-installing.It says cannot connect to server.What should I do? Any help would be appreciated.
iPad (3rd gen) Wi-Fi, iOS 7.0.1
User profile for user:
jason269
User level:
Community Specialist
Hello, kenmac1960.
Thank you for visiting Apple Support Communities.
The easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Cheers,
Jason H.