Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Hi ! I bought an iPod Touch 5 more over 1 year ago and it broke app. 6 months ago. Apple changed it for a NEW ONE. But it seem that the warranty is over ! I have the NEW ONE less than 6 months, but there is no more warranty. Is it normal ? Cause with my MacBook, the new one I got (an other problem) had a new 1 year warranty ! Thanks ;)
iPod touch (5th generation), iOS 7.0.4
When a device gets replaced, it either retains the remaining warranty of the original device, or gets a 90-day warranty, whichever is longer.
But it is different for mac ? Cause the person tell me that
marckiller2n wrote:
But it is different for mac ? Cause the person tell me that
What person?
They were wrong.
Does Apple provide a warranty on my replacement iPod?
If Apple provides service under warranty, the terms of the warranty and applicable provisions of law will cover defects in materials and workmanship that arise during the remaining warranty or 90 days after iPod service, whichever provides longer coverage for you. If iPod service is provided outside of warranty, Apple warrants that the replacement iPod will be free from defects in materials and workmanship for 90 days from the replacement ship date.
From:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
I verified. My new MAC got a new 1 year warranty. But on my new iPod, the warranty is over
What happens when you enter the iPod's SN here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
From whom did you puchase the iPod?
that the warranty is over ;( It is just that I thought the iPod came with a new warranty
Again "From whom did you purchase the iPod?"
What is the exact wording that gets returned in the link I gave in my previous reply?
« Repairs and Service Coverage: Expired Our records indicate that your product is not covered under Apple's 1-year limited warranty or AppleCare Protection Plan for hardware repairs and service based on the estimated expiration date. » I purchased to iPod from a reseller in my region. Apple didn't repaired it, they just gave me a new one
Just from whom did yo get the replacement? Directly from App or an Apple Authorized Service Provider?
You need to contact from whom your obtained the replacement
Apple did it, in an Apple Store
Contact that Apple store.
MY SCREEN CRACKED DUE TO THE HEAT AND IT HAS BEEN LESS THAN A YEAR WHAT IS MY COVERAGE
Problem with warranty ?
