HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

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KYLIE560
Level 1 (0 points)

Q: No Sound on Apple TV

When I have connect the iPad to airplay on Apple TV we can see the picture but can not hear any sound????  Any suggestions on how to fix this?

Apple TV

Posted on Feb 22, 2014 3:10 PM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,001 points)
Apple TV
A:

Welcome to the Apple Community Kylie.

 

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

 

  1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
  2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
  3. Restart the Apple TV (Settings > General > Restart).
  4. Restart the Apple TV by removing ALL the cables for 30 seconds.
  5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  6. Restart your mobile device.

Posted on Feb 22, 2014 3:43 PM

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KYLIE560

Q: No Sound on Apple TV

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  • Helpful answers

  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Feb 22, 2014 3:43 PM in response to KYLIE560
    Level 10 (104,001 points)
    Apple TV
    Feb 22, 2014 3:43 PM in response to KYLIE560

    Welcome to the Apple Community Kylie.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.