I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

Windows 7

Posted on Feb 22, 2014 10:08 PM

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5 replies

Feb 22, 2014 10:28 PM in response to b noir

I had received the 'Error 7' message; then I followed the instructions via this Community (i.e. completing uninstalling all Apple software, reboot and install as administrator) - did not work and latest message indicates I need Apple Application Update, which is, ironically one of the software I had to uninstall.


I have Windows 7 64-bit.


Thank you.

Feb 22, 2014 10:30 PM in response to abaechle

latest message indicates I need Apple Application Update


With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.


Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:


http://www.apple.com/itunes/download/


Download and install the free trial version of WinRAR:


http://www.rarlab.com/download.htm


Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").


Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.


Does it install properly for you?


If instead you get an error message during the install, let us know what it says. (Precise text, please.)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

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