Q: Cant only get into TDM mode - need to get advice
I have a family friend who has come ot me for help. She has no istall disk as the laptop was bought second hand. Looks in good condition otherwise and has been running well. She knows very little about the OS and she estimates it is 3-4 years old.
Ok so I have created a bootable USB from my macbookair. I tried inserting this and I get no differece. On pc I would set the boot options. Of course on the mac there si no bios.
So I assumed it might try to boot from USB if it found one that was bootable. But it makes no differece. From looking around a lot online and trying umpteen restart methods I can get TDM mode and if I start with option or alt then I get a black cursor I can move on the standard background and nothing else. I cant seem to get into command line version either.
I would like to know if anyone thinks it is worth me opening up the shell and trying the hard disk connector. However I would have through that TDM mode would not have worked. I dont have a firewire cable to test if it seems to look like a hard disk from my laptop.
I dont want to suggest she pay for a new OS is something bigger is the fault after all there should be some boot options behaving differently. Its a black laptop about 14" with no other markings other than macbook under the screen.
Really appreciate anyones help.
MacBook Air (13-inch, Mid 2012)
Posted on Feb 23, 2014 5:31 AM