My Apple TV has been updating for a day and a half. What do I do now?

Question

Level 1

0 points

My Apple TV has been updating for a day and a half. What do I do now?

I began updating my Apple TV and it has been preparing the update for over a day. It appears to be stuck and no controls on the remote are functioining.

Any suggestions?

Should I unplug and start over?

Apple TV, OS X Mavericks (10.9.1)

Posted on Feb 23, 2014 8:10 AM

Reply

Answer 1

Alley_Cat

Level 7

20,560 points

Feb 23, 2014 9:15 AM in response to Kcarl50

That is far too long.

The update may have failed - AppleTV may not restart properly.

You may need to restore via iTunes:

http://support.apple.com/kb/ht4367

Reply