HT203512: iCloud: Account troubleshooting

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faycolo.

Level 1 (0 points)

Q: my ipad got locked and now disabled since I got the latest download

my ipad got locked and disabled after the latest download from itunes...asked for a passcode which I did not oyt in yet...

iPad 2, it asked for as passcode

Posted on Feb 23, 2014 8:28 AM

I have this question too

Q: my ipad got locked and now disabled since I got the latest download

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by randers4,

randers4 Feb 23, 2014 8:46 AM in response to faycolo.
Level 9 (62,891 points)

Feb 23, 2014 8:46 AM in response to faycolo.

If it is disabled from entering the wrong passcode too many times, you'll have to restore it to remove the passcode. If you are using iOS 7 with Find My iPhone enabled, you will have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808.
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