Mail stopped connecting to imap Gmail

Question

Mail stopped connecting to imap Gmail

Looks like many others are having same problem:

OSX Mavericks 10.9.1 and Apple Mail 7.1 (1827):

Yesterday, Mail stopped synching with my Gmail account. Get the error "Unable to Connect.....

There may be a problem with the mail server or network. Verify the settings for account “[name]@gmail.com” or try again.

The server returned the error: The server “imap.gmail.com” cannot be contacted on port 993.

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I have verified password. I have used Network Utility to ping, lookup and portscan. No problems there. Good ping, etc.

This is really a pain. What else can I do?

Brian L.

MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Feb 23, 2014 9:00 AM

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Answer 1

Eric Root

Level 10

684,027 points

Feb 23, 2014 9:22 AM in response to Senor-Droolcup

Check your settings.

Gmail Settings

What does Connection Doctor show?

Troubleshooting sending and receiving email messages

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Answer 2

Feb 23, 2014 9:30 AM in response to Eric Root

My settings for hte gmail account in Mail appear normal:

Incoming Mail server: imap.gmail.com; SSL is on

Outoing Mail server: smtp.gmail.com; SSL is on

No path prefix, use port 993, use SSL

Connection doctor shows successful connection to Google SMTP, but re: Google IMAP it says "could not connect to this Google IMAP server..."

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Answer 3

Eric Root

Level 10

684,027 points

Feb 24, 2014 7:41 AM in response to Senor-Droolcup

In Connection Doctor, select the server that is red, go to the Show Detail box at the bottom, copy any information there, and post it in a reply. Make sure you remove any personal information.

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Answer 4

Feb 24, 2014 7:46 AM in response to Eric Root

Thanks, friend. Forgot to do that in my original post:

The server returned the error: The server “imap.gmail.com” cannot be contacted on port 993

Google IMAP: Could not connect to this Google IMAP server. Check your network connection and that you entered the correct information in the Account prefernces. Also verify that the server supports SSL. If it does not deselect the "Use SSL" checkbox in the Advanced tab of the Account preferences.

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I've done that, tried repairing permissions, Accounts offline/online, all the other home remedies suggested on the forums. Nothing works.

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Answer 5

Eric Root

Level 10

684,027 points

Feb 24, 2014 8:26 AM in response to Senor-Droolcup

Try port 465.

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Answer 6

Feb 24, 2014 8:46 AM in response to Eric Root

Nope, same error: The server “imap.gmail.com” cannot be contacted on port 465.

Thank you again for your time, help and attention.

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Answer 7

Eric Root

Level 10

684,027 points

Feb 24, 2014 1:20 PM in response to Senor-Droolcup

You are welcome. I just wish I knew the solution.

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Answer 8

Jun 1, 2014 11:00 AM in response to Senor-Droolcup

This isue that happens since long time ago! it's not new.

The same applies to gTalk accounts seted up in Message.app, when there is an interruption in the connection then after it happens there is no way to reconnect beside after a complete reboot. 😮

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Answer 9

Jun 1, 2014 3:46 PM in response to Rodolfo Mocellini

Changing IMAP server address to imap.googlemail.com solved the problem.

Credits -> http://best-mac-tips.com/2013/06/23/apple-mail-993-imap-error-gmail-solution/

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