problem downloading VLC 2.1.4 update for mac osx

Question

Level 1

0 points

problem downloading VLC 2.1.4 update for mac osx

I received an update message from VLC that their latest 2.1.4 update was available and it launched an update window. Every time I try to update, an error message appears and says to try again later. When I go to VLC's site and try to update, it shows that my browser, Safari, can't connect to that server. I've tried searching the web for others experiencing this problem and have found nothing. Seems odd that there wouldn't be some dialogue if this was a problem affecting others. Maybe it hasn't been a problem for others. This occured on Friday night and has continued through today. Looking for any input.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 23, 2014 3:21 PM

Reply

Answer 1

rkaufmann87

Level 10

140,400 points

Feb 23, 2014 3:45 PM in response to m.dives

What error? Be specific most of our mind telepathic abilities have been deleted.

Reply

Answer 2

m.dives Author

Level 1

0 points

Feb 23, 2014 3:49 PM in response to rkaufmann87

User uploaded file

Reply

Answer 3

m.dives Author

Level 1

0 points

Feb 23, 2014 3:52 PM in response to m.dives

Sorry, the copy and paste didn't take.

The message states:

Update Error!

An error occurred while downloading the update. Please try again later. Then a cancel update button appears in blue.

Reply

Answer 4

rkaufmann87

Level 10

140,400 points

Feb 23, 2014 4:02 PM in response to m.dives

Shoot a screen shot of the error (Shift Command 4) and then add it to your next post. One thing you can also try is System Preferces - Security & Privacy - General Tab and see what is check in the Allow Apps downloaded From.

Reply

Answer 5

babowa

Level 9

78,097 points

Feb 23, 2014 4:06 PM in response to rkaufmann87

😁 😁

@ m.dives:

I've not had a problem - I am running the latest version (although it was strange during the "installing" phase: there seemed to be nothing going on; I finally clicked on update again and then it magically relaunched). Are you using the update from within the VLC app?

Reply

Answer 6

m.dives Author

Level 1

0 points

Feb 23, 2014 4:32 PM in response to babowa

Running the latest 2.1.3 version of VLC. They have had a few updates in the past few months and every update has worked problem free. Not until now has there been an issue. I've tried the update process via the drop down menu under VLC search for updates (update within the app) as well as going to VLC's site and clicking on the download button. " Error message" appears when using the update within the app and "Safari cannot can't connect to the server" window when using the VLC site. Security & privacy settings show allow apps downloaded from Mac App Store and identified developers. Not a big deal guys and thanks for the input. Apparently not a problem among the collective. It appears to be a problem with my computer.

Reply

Answer 7

babowa

Level 9

78,097 points

Feb 23, 2014 5:19 PM in response to m.dives

Have you tried a different browser?

Reply

Answer 8

m.dives Author

Level 1

0 points

Feb 23, 2014 5:34 PM in response to babowa

Was going to try another browser. But I goggled different mirror sites for download options of the 2.1.4 update and found one that worked. Still very odd that the server the update within the app used as well as the download button used within the VLC site would not connect to a usable server. At least for me. But I guess there is always a first for everything. Thanks for the help!

Reply

Answer 9

babowa

Level 9

78,097 points

Feb 23, 2014 5:37 PM in response to m.dives

You're welcome - glad it worked.

Reply