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MaCookie7

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Q: itunes does not give option to sync iphone 4S

I have backed up this phone many times to my macbook air. Now it does nothing when plugged into my computer.

iPhone 4S

Posted on Feb 23, 2014 3:59 PM

I have this question too

Q: itunes does not give option to sync iphone 4S

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Helpful answers

by jeremy_v,

jeremy_v Feb 25, 2014 6:35 AM in response to MaCookie7
Community Specialists

Feb 25, 2014 6:35 AM in response to MaCookie7

Hi MaCookie7,

Thanks for visiting Apple Support Communities.

It sounds like your iPhone may not be recognized by iTunes or your Mac.

I recommend starting with the troubleshooting steps in these articles:

iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254

iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591

Best Regards,

Jeremy
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by MaCookie7,

MaCookie7 Feb 25, 2014 7:18 AM in response to jeremy_v
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Feb 25, 2014 7:18 AM in response to jeremy_v

I will check into this but I have been syncing with my Macbook Air for over a year now. First time this has happened. Thanks for your response.
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