Frank_11
Level 1 (0 points)

Q: MacBook Pro with Mac OS X Install DVD keeps 'crashing'

My MBP keeps crashing.

 

Tried several hints given on this community, e.g. Cmd+R, C and D on start-up. But 'it' gives me the same answer every time.

 

Even tried start-up with a Snow Leopard DVD, this one gave me 'Cannot boot from this disc'

 

Please help this 'new guy'

 

IMG_0156.JPG

MacBook Pro

Posted on Feb 23, 2014 5:18 PM

Close
Frank_11

Q: MacBook Pro with Mac OS X Install DVD keeps 'crashing'

  • All replies
  • Helpful answers

Page 1 Next

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 23, 2014 5:31 PM in response to Frank_11
    Level 9 (61,390 points)
    Desktops
    Feb 23, 2014 5:31 PM in response to Frank_11

    What year and what model MacBook Pro (there are a hundred or more)?

     

    What DVD are you trying to Boot from? "Full retail", Pressed, silkscreensed with picture of a Snow leopard? What version does it say is on it?

  • by babowa,

    babowa babowa Feb 23, 2014 5:33 PM in response to Frank_11
    Level 7 (32,357 points)
    iPad
    Feb 23, 2014 5:33 PM in response to Frank_11

    You are experiencing kernel panics.

     

    First of all, what OS version are you running? That's very important info we need.

     

    Have a read here:

     

    http://support.apple.com/kb/TS3742

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 5:50 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Feb 23, 2014 5:50 PM in response to Grant Bennet-Alder

    Sorry, had to look for it ...

     

    MacBook Pro (13-inch, Mid 2009)MacBookPro5,5

    MB991xx/A

    		13.3"/2.53/2X2GB/250-5400

     

    The DVD is the MacBook Mac OS X Install DVD, Mac OS version 10.5.6, Disc version 1.0 2Z691-6357-A

    (which came with the MBP).

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 5:58 PM in response to Frank_11
    Level 1 (0 points)
    Feb 23, 2014 5:58 PM in response to Frank_11

    Used http://support.apple.com/kb/HT5189 "What to do before selling or giving away your Mac" because of the fact that a Apple-fan wanted me to 'get-a-life' and (almost) gave me the MacBook

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 23, 2014 6:09 PM in response to Frank_11
    Level 9 (61,390 points)
    Desktops
    Feb 23, 2014 6:09 PM in response to Frank_11

    • That Mac pre-dates the ability to stand-alone boot from The Internet.

     

    • It may not have a Recovery_HD installed on it, so Command-R may go nowhere.

     

    • You would need the diagnostic CD that clearly states on its face, "to run Apple Hardware Test, insert this disc and hold down the D key at Startup"

     

    And you clearly do not have a common self-inflicted problem -- trying to boot from a DVD (such as one for a different model Mac) that is not appropriate.

     

    But conventional wisdom is that "A Mac that cannot boot from an appropriate System/Utilities DVD has a Hardware Problem."

     

    What happens when you hold down Alt/Option (one key) at Startup? That should invoke the Startup Manager, whose code is all in ROM. It should turn the screen gray, and slowly over a minute or more draw an Icon for each potentially-bootable Volume, including the DVD if it is in the drive.

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 6:13 PM in response to babowa
    Level 1 (0 points)
    Feb 23, 2014 6:13 PM in response to babowa

    Have read about those 'kernel panics'. There are no external devices at the MacBook.

     

    - Start-up with Shift

     

    - Announcement "Mac OS X cannot be installed on this computer" => OK / Restart

     

    - did OK

     

    Now I have the MAC OS X Installer program

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 23, 2014 6:15 PM in response to Frank_11
    Level 9 (61,390 points)
    Desktops
    Feb 23, 2014 6:15 PM in response to Frank_11

    Now I have the MAC OS X Installer program

    Then you should probably go ahead and Install. If there is a Mac OS X on that Hard drive, it is not working.

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 6:32 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Feb 23, 2014 6:32 PM in response to Grant Bennet-Alder

    * Start-up with D, disc reads but in the end gives the same picture

     

    * Start-up with Alt/Option, gives me 3 option;

         - Disc picture (!?!) with text Mac OS X Install DVD

         - DVD picture with text Mac OS X Install DVD => gives announcement to restart

         - Disc picture with text Recovery HD => MAC OS X Utilities

     

    The last one gives me 4 options;

    - Restore form Time Machine, which I do not yet have

    - Reinstall Mac OS X, which I cannot enter because I didn't buy

    - Get help online

    - Disk Utility

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 7:14 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Feb 23, 2014 7:14 PM in response to Grant Bennet-Alder

    * Did a partition disc erase, because the HD couldn't unmount.

     

    * Start DVD via Disk Utility => 'Restartpicture'

     

    * Mac OS X Installer

         =>     choose startup disc

              =>      Restart

                   =>     'Restartpicture'

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 23, 2014 7:18 PM in response to Frank_11
    Level 9 (61,390 points)
    Desktops
    Feb 23, 2014 7:18 PM in response to Frank_11

    So when you choose the Disk To Install on, it automatically Restarts? That is unusual behavior. Is that a known-good Disk?

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 7:48 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Feb 23, 2014 7:48 PM in response to Grant Bennet-Alder
    1. When I have to choose startup disk, it now gives me just the DVD
    2. Then I select the DVD and Restart-button
    3. Confimation asked 'Are You sure you want to restart the computer?' with subtext 'Your computer will start up using Mac OS X, 10.5.6 on "Mac OS X Install DVD." with the option Cancel/Restart
    4. Restarting and giving the same 'Restartpicture' I send

     

     

    For what I know it is the original disc. It came in the original box and the booklets (2009) and the DVD-covers (MacBook Media). The Installdisk gives Lion and next to that I have the Leopard and Snow Leopard. So I presume (!?!) that they are the original.

     

    He did buy a MacBook Air Retina(?) last year.

     

    Confimation I cannot give at the moment because it's 5 in the morning here ...

    Ofcourse I can ask if you want to continue at a later time.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 23, 2014 7:58 PM in response to Frank_11
    Level 9 (61,390 points)
    Desktops
    Feb 23, 2014 7:58 PM in response to Frank_11

    It sounds like that disc is no good for that Mac.

     

    Have you tried using the "Full Retail" 10.6 Snow Leopard DVD? It should be a pressed, silkscreened commercial DVD.

  • by Frank_11,

    Frank_11 Frank_11 Feb 23, 2014 8:02 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Feb 23, 2014 8:02 PM in response to Grant Bennet-Alder

    I'll try ... just to be sure, Start-up with C?

  • by babowa,

    babowa babowa Feb 23, 2014 8:24 PM in response to Frank_11
    Level 7 (32,357 points)
    iPad
    Feb 23, 2014 8:24 PM in response to Frank_11

    Yes - insert disk and restart with C key held down. If that does not work, insert disk and restart/boot up holding D key (startup manager) and select disk. The retail Snow Leopard disk is white with the pic of a snoe leopard face on it; version is most likely 10.6.3.

Page 1 Next