When i am using my phone the texttone will sound when i have a text message. When i am not on my phone it will not make any sounds that i just received a message. I have played with the settings and havent gotten anywhere with it.
iPhone 5, iOS 7.0.4
Hi chad54837,
Thanks for visiting Apple Support Communities.
If you do not hear alert sounds when your iPhone is locked, first make sure that Do Not Disturb is turned off:
iOS: Using Do Not Disturb
http://support.apple.com/kb/HT5463
If you do not hear sound from other applications either, I recommend the troubleshooting steps in this article:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Best,
Jeremy
text tone not working
