HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
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Helpful answers
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Feb 23, 2014 8:03 PM in response to medinasladyby Kappy,If it's in your possession, then you can enable it on the phone or by using icloud.com. However, if it never was enabled and the phone has been lost or stolen, then you cannot track or locate it nor lock it or erase it.