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Why won't my iphone 4 connect to itunes?

The last time i synced my phone was on Feb. 13th. Ever since then my iphone doesn't connect to itunes which causes it to not sync.
When i plug in my iphone to the computer (desktop, windows 8), it connects and charges on the computer but again, doesn't connect to itunes. I'm curious to why this is happening?? my phone and itunes are up to date but wont connect with each other! i've tried using different cords but still won't work!! I've tried uninstalling and reinstalling itunes as well.


My friend has a laptop (windows 8) & an iphone 4 as well andso when she syncs onto her laptop, it works for her.

Why isn't mine working anymore? Does anybody know how to solve this? 😟

iPhone 4, iOS 7.0.6

Posted on Feb 23, 2014 9:17 PM

Reply
1 reply

Feb 26, 2014 12:31 PM in response to durpie

Hi durpie,


Welcome to the Support Communities!


It's possible that the iTunes software didn't update properly. Try the specific steps below for the iPhone first:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:


iTunes 11.1.4 for Windows: Unable to install or open

http://support.apple.com/kb/TS5376


I hope this information helps ....


- Judy

Why won't my iphone 4 connect to itunes?

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