Why won't my ipod nano 6th gen not show up on my iTunes or on my computer?
I have gone through all of the steps to make it work, but still no luck. What should I do? It has never done this before.
iPod nano
User profile for user:
judysings
User level:
Community Specialist
Hi riciatay42,
Welcome to the Support Communities!
The article below should help you with this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the USB Drivers are installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
If this does not resolve the issue, you may need to remove iTunes and all of its components as outlined in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy