HT201303: Security and your Apple ID

Learn about Security and your Apple ID
benjaminfr
Level 1 (0 points)

Q: how do I go about connecting my iTunes Connect Account to that of apptopia? I signed up there and they ask me to connect however, when I use the link they provide "https://itunesconnect.apple.com" I get the error "Apple ID does not have permission to acc"

Hi guys, anybody knows how do I go about connecting my iTunes Connect Account to that of apptopia? I signed up there and they ask me to connect however, when I use the link they provide "https://itunesconnect.apple.com" I get the error "Apple ID does not have permission to access iTunes connect"

Windows Vista

Posted on Feb 24, 2014 4:22 AM

Close
benjaminfr

Q: how do I go about connecting my iTunes Connect Account to that of apptopia? I signed up there and they ask me to connect however, ... more

  • All replies
  • Helpful answers

  • by rickb67,

    rickb67 rickb67 Apr 4, 2014 3:03 PM in response to benjaminfr
    Level 1 (0 points)
    Apr 4, 2014 3:03 PM in response to benjaminfr

    I've gotten same message.

    I emailed for help and got an immediate reply , this is it below

     

    Dear ^*#! ,

     

    Welcome to iTunes Store Support! My name is Neil and I am pleased that I am given the opportunity to help you out. I understand that you're unable to update application but apple ID not accepted.

     

    Rick, please do understand that applications are account specific. Meaning, it is only the application that was used to purchased the item who can update them. Please sign in to the correct account.

     

    We are striving for the best service possible in making sure our customers have been taken care of to their satisfaction. Please don't hesitate to contact us again if you need additional assistance and we will gladly assist you.

     

    Sincerely,

     

    Neil

    iTunes Store/Mac App Store Customer Support