HT201077: Get help using iCloud Photo Sharing and shared albums

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Melissa_C

Q: Photos not showing up in iCloud

Hi.

 

A while back, I set up the iCloud on my Windows PC. Hadn't checked it until today, tho I know my iPhone 4S was backing up (once in a whilw I'd get you're almost out of space messages). But after the first day, I never opened the iCloud on my PC to see if things were backed up.

 

Today, I decided to check it (cause I wanted to make sure my photos were all there), and there's only a photostream folder with a random 24 photos.

 

Where are my photos? Why can't I see them? I have Photos checked off in the iCloud window program on my PC. I reset the account like they suggested, turned my phone on and off. Am connected to Wifi. My last backup said it was last night but I backed up again today anyway. Same 24 photos. Where are the other 900-something?

 

Any ideas?

iPhone 4S, iOS 6.1.5

Posted on Feb 24, 2014 6:28 AM

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Q: Photos not showing up in iCloud

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  • by braden85,

    braden85 braden85 Feb 26, 2014 6:53 AM in response to Melissa_C
    Community Specialists
    Feb 26, 2014 6:53 AM in response to Melissa_C

    Hi Melissa_C!

     

    I have an article for you that may help shed light on this circumstance:

     

    iCloud: My Photo Stream FAQ

    http://support.apple.com/kb/ht4486

    How long are My Photo Stream photos stored in iCloud?

    The photos you upload to My Photo Stream are stored in iCloud for 30 days to give your devices plenty of time to connect and download them.

     

    How many photos are stored in My Photo Stream on my devices and computers?

    iCloud pushes all your photos to the My Photo Stream album on your devices and computers, and manages them efficiently, so you don’t run out of storage space.

    Your iOS devices keep a rolling collection of your last 1000 photos in the My Photo Stream album. From there, you can browse your recent photos or move the ones you like to your Camera Roll or another album to keep them on your device forever.

    Because your Mac and PC have more storage than your iOS devices, you can choose to have all of your My Photo Stream photos automatically downloaded. In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will be imported into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture. On your PC with My Photo Stream enabled in the Control Panel, all of your photos will be imported into C:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream. For iCloud Control Panel 2.0 to 2.1.2 users, the path isC:\\Users\<user name>\Pictures\Photo Stream\My Photo Stream .

     

    Thanks for being a part of the Apple Support Communities!

     

    Regards,

    Braden