How do I solve unknown error message when signing into itunes

When signing into itunes I get an unknown error message # of 0x80090318; followed by the statement ensure you have internet connection, which I have and had during each attempt; how do I solve? Help!!! Thanks!!! Please???

Windows Vista

Posted on Feb 24, 2014 7:03 AM

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3 replies

Mar 4, 2014 1:57 PM in response to turingtest2

Turningtest2 Thanks: However it did not resovle the problem, and I did three times. However if you want to submit another attempt below is the complete message which I apologize for not suppling it earlier.


"itunes could not connect to the itunes store.

An unknown error occurred (0x80090318)"


"make sure your network connection is active and try again."


I done uninstalled and installed itunes and yet too no avail. If you can still help please do so? Thanks Again Alfred

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How do I solve unknown error message when signing into itunes

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