Set hour and date

Question

Level 1

0 points

Set hour and date

I turn on the Apple TV, and he shows me to connect to itunes, I connect my macbook to install the software again, and go back to factory settings, but he is trying to set the time and date ... and nothing happens, it is in the network cable, I've tried to use wifi connection, and nothing.

Apple TV (3rd generation)

Posted on Feb 24, 2014 6:52 AM

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Answer 1

vazandrew

Level 8

40,348 points

Feb 24, 2014 11:04 AM in response to augustoamaro

that means it is having trouble connecting to the network. Make sure location is set correctly, DNS should be on automatic. Make sure router is up to date.

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Answer 2

Feb 24, 2014 11:15 AM in response to augustoamaro

Welcome to the Apple Community.

Assuming this is not the first time you have used your Apple TV

You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

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