my purchased tv show isn't showing video or audio

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Level 1

0 points

I downloaded a TV show, and it is "playing", but I don't have any picture or audio. On iTunes. I have an HP laptop with Windows 7. Help!

Windows 7

Posted on Feb 24, 2014 8:19 AM

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Answer 1

Level 5

4,041 points

Hey MelaniePBerg,

Thanks for the question. I understand you are experiencing issues with playback of a recent download. The following resource may provide a solution:

Thanks,

Matt M.

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