iPhone battery

My iPhone is getting warm. It is hotter than normal. I've to keep it on the charge. What should I do to fix it?

iPhone 5s, iOS 7.0.6

Posted on Feb 24, 2014 9:24 AM

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1 reply

Feb 26, 2014 7:39 AM in response to ibra89

Hello ibra89,



Thanks for the question. The following aricle provides some information about temperature:


iOS devices: Keeping device within acceptable operating temperatures

http://support.apple.com/kb/HT2101


When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.


By all means, if you believe the temperature is a concern, you can isolate the issue by restoring your device as new:


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/HT4137



Thanks,


Matt M.

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