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Error code -36

I am trying to copy files from one hard drive to another, and keep getting this message (which stops the entire copy):


The Finder can’t complete the operation because some data in “<file name.mp4” can’t be read or written.

(Error code -36)


How can I get around this, so that I can copy (or better yet) move all of my files from one hard drive to another?

iMac, OS X Mavericks (10.9.1)

Posted on Feb 24, 2014 12:46 PM

Reply
11 replies

Feb 24, 2014 1:32 PM in response to pforkes

HI,


This is a Permissions related error.


Highlight the Drive/disk on the Desktop and then do a Get Info (CMD + i keys together)

This pic of a Firewire drive (partition actually) shows the tick box at the botton about ignoring Ownership

User uploaded file

You may need to unlock the Padlock and change this to being ticked so that you can Write to it

It is most likely showing it is Owned by the original Admin account (in this pic "ralph (Me)" )



User uploaded file

9:32 pm Monday; February 24, 2014


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

May 7, 2014 8:21 AM in response to Ralph-Johns-UK

I'm having the same problem, trying to copy files to a friend's external HDD. It's formatted "Mac OS Extended", connected via FW 800. I've copied stuff from my MacBook to this drive before, but the last time was several months ago. Now, attempting to copy anything results in the annoying error mentioned above.


I've run Disk Utility on the drive; it checks out with no errors. I have read & write privileges on the drive, and the "ignore ownership on this volume" box is ticked. Any ideas?



(Mavericks 10.9.2)


Message was edited by: JRob_MN (added OS information)

May 7, 2014 12:04 PM in response to JRob_MN

Hi,


I take it this is a drive that you are moving between the two of you ?


If you are trying to Write to a particular folder on that Drive then check you have Write Permissions to that folder.



User uploaded file

8:04 pm Wednesday; May 7, 2014


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

May 7, 2014 12:32 PM in response to pforkes

In my experience, -36 errror is a hardware error.


An I/O error almost always means disk damage (hard drive, optical drive, CD). You probably have a bad disk. Try running Disk Utility > Repair Disk. Disk Utility can be found in Applications/Utilities.


If you can boot into the Recovery Drive, you can run Repair Drive using Disk Utility.


Another option is to try running this Utility on the drive.

http://www.volitans-software.com/smart_utility.php

May 7, 2014 12:50 PM in response to JRob_MN

Hi,


The . prefix only makes the file invisible (on a Mac).

However sometimes the .Trash linked to a volume such as an external drive can be quite large.


Basically you can drag a file from an External drive and place it in the Trash.

Most of the time this is fine but in reality it is actually in a hidden folder called Trash on the drive itself.


We can then get very stuck about who and when things may have been moved to the Trash and whether you can Empty the current one.


As you can see from your Get Info pic You appear to be the current Owner (despite the Ignore being set).

This may mean you can't empty the Trash set up by another Computer and the the User there.



User uploaded file

8:50 pm Wednesday; May 7, 2014


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Error code -36

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