6 Replies Latest reply: Feb 25, 2014 3:08 PM by seventy one
andyr. Level 1 (0 points)

I'm using Apple mail more and more and notice something that bothers me, I have one email from Apple (when I bought my ipad) that is highlighted in light blue. It's the only email that is highlighted and I'd prefer to just keep it with a while background like the rest of the emails.  The only time I want to see an email change color is when I'm selecting it, then the email is highlighted in dark blue.


Where is the setting to turn off that highlighted email from Apple?  I tried rules, but didn't get anywhere, this is what is in there:


Screen Shot 2014-02-24 at 6.31.05 PM.png

iMac (21.5-inch, Late 2012), OS X Mavericks (10.9.1)
  • andyr. Level 1 (0 points)

    In addition to my question above, here is another mail question that I have:


    When replying to emails, the reply message opens up but I'd like to have a couple of spaces between where I start replying and the reply from the other email.  How can I do that? 

  • seventy one Level 6 (13,190 points)

    Move the cursor to the extreme left then just press the return key as many spaces as you need.


    Message was edited by: seventy one

  • Donald Morgan Level 6 (12,770 points)

    First and formost andyr. Welcome to the Discussions.

    Here is how you configure your e-mail.


    Next you need to always check and make sure that your mail is up to date. Here is the link that explains that.


    And last is how you troubleshoot Sending e-mail.


    And last, when you start to answer an e-mail You can simply click the Return Key or the Enter Key and it will drop down a space and if you need more than one click it again and it will drop you down 2 spaces.

    I hope this is what you were needing.



  • seventy one Level 6 (13,190 points)

    Here are some notes on colour coding.


    Color-coding messages for identification


    You can create a rule to automatically color-code messages so they’re easier to identify. For example, your rule can specify that messages from a specific sender have a red background, so you are sure to see them in message lists.

    To color-code messages:

    1. Choose Mail > Preferences and click Rules.

    2. Add a new rule (click Add Rule), or edit an existing rule (select the rule and then click Edit).

    3. Set the conditions in which you want the message to be colored (for example, if the sender is not in your address book).

    4. From the “Perform the following actions” pop-up menus, choose “Set Color of Message” and then either “of background” or “of text.”

    5. Choose a color from the pop-up menu, or choose Other and use the Colors window to select a color.

    To color-code selected messages in the Message Viewer, choose Format > Show Colors and then select a color. Mail changes the background color of the messages in the list.

    Related Topics


  • andyr. Level 1 (0 points)

    Thanks for the welcome Donald.  Thanks to both for the infomation as well.


    I went into the rules and there is an active one set for "news from apple".  Must be some kind of default because I never set that.  I went in there and set the color to white background and it worked.  I guess I could just uncheck the rule and make it inactive as well, but I didn't try that because the color to white worked. 


    Lastly, I know I can hit the enter button a few times when I'm replying to emails, but there has to be a way to set a space, two lines would be perfect, between the reply and the previous reply. 

  • seventy one Level 6 (13,190 points)

    Hello Andy,


    I don't know of a way to pre-set the point at which you can start an e-mail reply.  


    The way I described isn't exactly auto, one could say, but it does the job.   You can also start typing at the top and simply add a couple of space bar hits at the end.  It sounds a bit crude put like that


    Thank you for the star.