Lost Iphone
Hello...I recently lost my iphone 4 3 days ago. I activated 'Find My iphone' before it got stolen but when im trying to locate it for the past 3 days it's still saying offline. What do I do ?
iPhone 4, iOS 7.0.4
User profile for user:
jason269
User level:
Community Specialist
Hello, KAreis1.
Thank you for visiting Apple Support Communities.
Here are the most common reasons for a device showing offline. I understand you do not have the device so some will be not applicable.
"No location available," "Offline," or "Location Services Off" alerts
This can occur if:
- The date on your device is incorrect. Choose Settings > General > Date & Time to check and set the date.
- Your iOS device is currently off or not connected to a data network (Edge, 3 or 4G, or Wi-Fi). Wait a few minutes and try again.
- Your iPad (Wi-Fi only), iPod Touch, or Mac is currently off or not connected to a Wi-Fi network.
- Location Services is not enabled on your iPhone, iPad, or iPod Touch (Settings > Privacy) or on your Mac (Date & Time) preferences. Learn more about Location Services on your Mac:
- You are located in a country where Apple does not offer this feature. This feature may not be available in all countries due to technical limitations or local law.
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/ts4006
As you device is not locatable, I would recommend taking a look at the article below.
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/ht5668
Cheers,
Jason H.