1Dionysos

Q: Help! I accidentally deleted my iCloud, and forgot my password. What shall I do?

What shall I do? I have accidentally cancelled my iCloud, at least it's still here, on my iPad, but I have lost my password. What can I do to get it back?

iPad 2, Windows 7

Posted on Feb 24, 2014 9:08 PM

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Q: Help! I accidentally deleted my iCloud, and forgot my password. What shall I do?

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  • Helpful answers

  • by Diavonex,

    Diavonex Diavonex Feb 24, 2014 9:13 PM in response to 1Dionysos
    Level 9 (66,730 points)
    Feb 24, 2014 9:13 PM in response to 1Dionysos

    Change iCloud Password.

     

    http://support.apple.com/kb/ph2617

  • by 1Dionysos,

    1Dionysos 1Dionysos Feb 25, 2014 10:08 PM in response to 1Dionysos
    Level 1 (0 points)
    Feb 25, 2014 10:08 PM in response to 1Dionysos

     

     

    Change iCloud Password.

     

    http://support.apple.com/kb/ph2617

     

    TRIED THAT! My iPad refuses to let me, it insists on me having my ICloud passport first.

    Not my Apple password, I have that already!

  • by LadyMedusa,

    LadyMedusa LadyMedusa Feb 25, 2014 10:20 PM in response to 1Dionysos
    Level 1 (25 points)
    Feb 25, 2014 10:20 PM in response to 1Dionysos

    So when you went to https://iforgot.apple.com/password/verify/appleid

     

    where did it say it would send your password reset instructions?

     

    Usually it gives you the option of sending you an email. Check your spam but the email may take time some to show up.

     

    I forget the send option they provide you when you use the link above.

  • by 1Dionysos,

    1Dionysos 1Dionysos Feb 25, 2014 11:06 PM in response to LadyMedusa
    Level 1 (0 points)
    Feb 25, 2014 11:06 PM in response to LadyMedusa

    When I went to https://iforgot.apple.com/password/verify/appleid it will only give me my apple password, I have tried both from an e mail or from filling out a form. Have that already. It's the password for icloud that I have forgotten in my iPad, so from the iPad, as I have accidentally cancelled iCloud, it now won't get me any e mails or web.

     

    It's not the Apple password I want, tried that several times.

     

    Sorry!

  • by LadyMedusa,

    LadyMedusa LadyMedusa Feb 25, 2014 11:47 PM in response to 1Dionysos
    Level 1 (25 points)
    Feb 25, 2014 11:47 PM in response to 1Dionysos

    In the link you provided,  http://support.apple.com/kb/ph2617 there is a title that says:

    Change your iCloud (Apple ID) password

     

    Do you have 2 different email address for your Apple ID and iCloud account?

     

    You can try them directly at iCloud.com but the forgot password link at the bottom will bring you to the same place.

     

    You said you cannot access your internet anymore? If you know your Wi-Fi password you can do:

     

    A hard reset if you didn't already :

     

    1. Make sure battery is charged and not connected to iTunes.

     

    2. Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

     

    Then reset the network settings on your iPad, go to settings by tapping the icon and choose "General" . The option for resetting the iPad is at the bottom of the general settings list. Tap it to go to the reset settings screen.

    From this screen, we want to choose "Reset Network Settings". This will cause the iPad to clear out everything it knows, so you'll want to have your network's password handy if you are on a private network.

    Once you verify that you want to reset the network settings, your iPad will be at the factory default where it concerns the Internet. If it doesn't prompt you to join a nearby WiFi network, you can go to the WiFi settings and choose your network from the list.

  • by 1Dionysos,

    1Dionysos 1Dionysos Feb 26, 2014 4:04 AM in response to LadyMedusa
    Level 1 (0 points)
    Feb 26, 2014 4:04 AM in response to LadyMedusa

    Tried that as well, thank you for the hard reset. BUT I still cannot do it!

     

    1. I have a new battery.

    2. Hold down Sleep/Wake. Fine so far.

    #. Tap icon, choose general, reset the iPad. Done that, BUT although I now have a new picture, everything else, my icons, AND MY ICLOUD are still the same, including all my pictures, my music and so on. And I STILL get "PASSWORD REQUIRED" when I wanted to erase the iCloud!

     

    I think the problem might be because I have two iPads, one large and one mini, and the iClouds are different, one said that the account is evenjobb1@icloud.com - which is the wrong one, and the other said the icloud is alanandirene@primehome.com - in other words the same as my ordinary email.

  • by LadyMedusa,

    LadyMedusa LadyMedusa Feb 26, 2014 12:13 PM in response to 1Dionysos
    Level 1 (25 points)
    Feb 26, 2014 12:13 PM in response to 1Dionysos

    I understand this happened to many people.

     

    I know it sounds weird but

    Check in settings iTunes & App Store  to see which account is there.

     

    If it's the wrong one try entering the password for your second account.  Same thing for the iCloud account.

     

    If all that doesn't work.

     

    You will have to call Apple to get help resetting the password for the wrong iCloud account.

    This way you will be able to finally remove it and replace it with the right one.

  • by LadyMedusa,

    LadyMedusa LadyMedusa Feb 26, 2014 12:56 PM in response to 1Dionysos
    Level 1 (25 points)
    Feb 26, 2014 12:56 PM in response to 1Dionysos

    I understand this happened to many people.

     

    You can go back to :

     

    https://appleid.apple.com

     

    and log into using the email address that you want to remove from the concerning iPad and there should be an area to change email.

     

    Change it to the email adress you want. Then restart your affected iPad and delete the iCloud then try entering the password again.

     

    If all that doesn't work.

     

    You will have to call Apple to get help removing the iCloud account on your device.

    This way you will be able to finally replace it with the right one.

  • by 1Dionysos,

    1Dionysos 1Dionysos Feb 27, 2014 2:15 AM in response to LadyMedusa
    Level 1 (0 points)
    Feb 27, 2014 2:15 AM in response to LadyMedusa

    Tried that, and I have now successfully done a new password for my old account.

     

    The problem now is that although it's still there in my iPad, I still cannot erase it, or reset my settings, because evert time my iPad said cannot erase because "the internet appears to be offline:!!!

     

    NEARLY, but not quite there yet!

  • by LadyMedusa,

    LadyMedusa LadyMedusa Feb 27, 2014 1:30 PM in response to 1Dionysos
    Level 1 (25 points)
    Feb 27, 2014 1:30 PM in response to 1Dionysos

    Do you have the following situation?

     

    iOS: Wi-Fi settings grayed out or dim:

    http://support.apple.com/kb/TS1559?viewlocale=en_US

     

     

    If not turn on Airplane mode, restart your device then turn off Airplane mode.

     

    iOS: Understanding airplane mode

    http://support.apple.com/kb/HT1355?viewlocale=en_US

  • by 1Dionysos,

    1Dionysos 1Dionysos Feb 28, 2014 6:45 AM in response to LadyMedusa
    Level 1 (0 points)
    Feb 28, 2014 6:45 AM in response to LadyMedusa

    Did everything But finally, I tried my provider's password, which they supplied in the first place, It's a Cyprus one, and the population of Cyprus itself is around 10% of London!

     

    After a few attempts, I almost gave up, but at last, they provided me with a different password for their WiFi connection, and hey presto, it works! I wonder if they had a new one to start with, without telling me?!

     

    Anyway, it works fine now - thanks very much for replying as well, so quickly.

     

    Alan