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Why am I not receiving an email to reset my security questions?

I need to recover my security questions because I forgot them and I want to make store purchases, but they require me to answer my security questions. I've tried sending myself multiple resets for my security questions, but apple won't send me a single email. Alot of other people has had this problem too. What do I do?

Posted on Feb 24, 2014 9:24 PM

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1 reply

Feb 24, 2014 9:28 PM in response to FerretsChopper

Either they got caught in a spam filter, or they're being sent to an address other than the one you're checking, or there's a problem on Apple's servers. If you can't find them, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.


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Why am I not receiving an email to reset my security questions?

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