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iOS 7.0.6 update - mail sending problems & uncontrollable apps closing

Hi all!

I’m having problems on two iPads after installing iOS 7.0.6 update. The first one is “sending mails via Exchange account and gmail is a NO GO!” an the second is “closing apps from time to time uncontrollably”. With iOS 7.0.4 this worked fine.


Anyone with same or similar problems? Any suggestions on how to fix this?


I already tried rebooting and deleting/adding accounts again in mail app with no positive effect.


Since iPads are used by company’s managers where seamless emailing is crucial function, this made iPads expensive bricks and nothing more.

The rest of iPads are to stay on the older version till this is fixed or workaround is found.


Thanks


Misci

iPad 2, iOS 7.0.6

Posted on Feb 25, 2014 1:22 AM

Reply
11 replies

Feb 25, 2014 6:05 AM in response to miscimall

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch

http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/


Troubleshooting apps purchased from the App Store

http://support.apple.com/kb/TS1702


Downloading Past Purchases from the iTunes Store, App Store and iBooks Store

http://support.apple.com/kb/ht2519


iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

http://support.apple.com/kb/TS1944


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say “Cannot Connect to Server”?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


How to Delete Email on the iPad

http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm


How to Mass Delete Emails from iPhone and iPad Inbox (with video)

http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/


How to add, send and open iPad email attachments

http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


iCloud: Create a group and add contacts to it

http://support.apple.com/kb/PH2667


eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.


 Cheers, Tom 😉

Feb 28, 2014 9:02 AM in response to miscimall

I have two iPhones at work now (mine, and a senior director's) that cannot send email to Exchange after the 7.0.6 upgrade.


The symptom seems to be creating a new Exchange account under 7.0.6 -- when I did that for my director's phone, it stopped working to send.


I had Exchange working, and apparently working after the 7.0.6 upgrade; but when I re-configured the Exchange account, it began to exhibit the same behavior.

Mar 5, 2014 9:12 PM in response to stephen w

Same issue for two of my colleagues:

After configuring our corporate Gmail-Account within iOS 7.0.6 under Settings/Mail using the Exchange-Connection (for Google Apps Business with ActiveSync-Support), NONE of their new emails is being sent, NOR is filed under the sent items.


But this isn't fully reproducible by using just another iPhone 5S/7.0.6:

Configuring another Gmail-Account that is also under Google Apps Business with ActiveSync-Support it seems to work.

The only difference here: on this other iPhone, there is another Gmail-Account configured with Exchange, and this configuration was done BEFORE the 7.0.5>7.0.6-upgrade.


Any new ideas from these symptoms?! 😐

Mar 6, 2014 1:38 PM in response to dschloss

Update from me and my colleagues:

It turned out today that neither Google nor iOS 7.0.6 caused the issue.

After a lot of attempts to reconfigure mail accounts etc, we simply restarted the iPhone with holding home&standby-buttons until the Apple logo appears.

After that, sending mails works again as expected and before...


However, we hope that this doesn't reappear.

iOS 7.0.6 update - mail sending problems & uncontrollable apps closing

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