Apple Event: May 7th at 7 am PT
I recently redownloaded the app Ruzzle on my iphone 5. It has been saying waiting for about 4 days on my home screen. It will not allow me to remove it or delete this application. I even tried to remove it on my computer. I powered my phone off and on several times. What can i do?
iPhone 5, iOS 6.0.2
Hello there, crystaldior25.
First, let’s check your downloads queue to make sure there is not an interrupted download by looking at this Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro
HELP ME REMOVE OR START MY APP
