i went to update my phone and now it is frozen with the itunes button on the main screen
i phone now frozen after going to install update
User profile for user:
norm123
User level:
Community Specialist
Hello eliza920779
If you couldn’t update your iPhone, then follow the steps in the article below to put your iPhone into recovery mode to then restore with iTunes.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.