HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
Close
Q: i went to update my phone and now it is frozen with the itunes button on the main screen
-
Feb 27, 2014 7:21 AMby norm123,Hello eliza920779
If you couldn’t update your iPhone, then follow the steps in the article below to put your iPhone into recovery mode to then restore with iTunes.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
