Q: hello, i bought an ipod 5 touch. and i restored it and turned iton, but when i turned it on its asking for the ex owners apple id and password. i have no idea who the old owner was, any help???

anissa.aleman wrote:

 

would it be bad if i jailed breaked it or do anything to take the stuff off?? like i payed so much for it all my christimas and birthday money

Won't get you past Activation Lock.

We cannot discuss jailbreaking in these forums. And yes, if the iPod was stolen, you could be held liable for criminal possession of stolen property or even of theft should your possession ever be discovered.

Sorry, I know this cost you a lot, but you really need to at least report the possibility to the police to avoid potential serious legal consequences. I'd also suggest you contact Amazon and see if there's anything they can do to help in this matter since their affiliate sold an unusuable product.

Regards.

From what I know that will not help

Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.

  Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

Insert your apple id

Read the entire thread before you comment, JJB.

Eshhh sorry

anissa.aleman wrote:

 

will it work?

No, it will not work, not unless you have the original owner's Apple ID and password. Without that, or the cooperation of the original owner in removing the iPod from his/her iCloud account, you cannot use that iPod.

There's nothing more anyone here can tell you.

Hello Anissa, This may not mean much to you now; but you have learned a few valuable life lessons.

1. Know your seller.

2. Not all people can be trusted.

3. Let the buyer beware.

AND

4. If it sounds to good to be true, it probably is.

Expensive lessons, but good to learn, will come in handy as you travel through life, Good luck in your future, Cheers.

If you bought it through Amazon and made the payment through them, they guarantee the product.  See: http://www.amazon.com/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&n odeId=200783670 for information on how to make a claim.

Where did you buy it from