New phone sending iMessage from wrong number. Cant delete it.

Got a new iPhone 5s 2 weeks ago, got a new sim but transferred my old number over. Its still sending messages on the wrong number, ie. not the one I'm keeping, the one registered to the sim. Rang the company I'm with who said to update to newest software but i had already done this a couple of days ago, and the problem is still happening. Any idea how i can remove the number as it is still a number on my list on iMessage settings and i cant remove it as it doesn't give me the option to.


Thanks

Elise

iPhone 5s, iOS 7.0.6

Posted on Feb 25, 2014 9:48 AM

Reply
7 replies

Apr 29, 2014 10:49 AM in response to ejack92

I've just had exactly the same problem! I changed my phone number by following:

setting>phone>my number and change the number to your number (not the number from your sim)


Then go to settings>iMessage> turn iMessage off and then turn it back on again...the number that was greyed out will now be available to deselect! I then turned iMessage off again then back on and the number wasn't there. Do the same with FaceTime.


Just realised this post was from feb so you've probs already sorted it but it might be useful for others!

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New phone sending iMessage from wrong number. Cant delete it.

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