HT201209: Redeem iTunes or Apple Music Gift Cards and content codes
Learn about Redeem iTunes or Apple Music Gift Cards and content codes
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Helpful answers
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Feb 25, 2014 12:44 PM in response to pookiedoby King_Penguin,★HelpfulWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
How did you contact iTunes Support ? You should be able to contact them about gift cards via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes. Is that how you contacted them ?
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