1 Reply Latest reply: Feb 27, 2014 11:12 AM by griff w
Bville3 Level 1 Level 1 (0 points)

I preordered an album but I can't access my email. What do I do?


iPhone 4S
  • griff w Level 4 Level 4 (3,455 points)

    Hi there Bville3,

     

    It looks like the article you came from has some information on that.

     

    Download a pre-ordered item

    When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.

    If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.

    via: iTunes Store: About pre-orders

     

    If the album is not present in Available Downloads, you may want to check your Past Purchases. Take a look at the articles below for more information.

     

    Download past purchases

    http://support.apple.com/kb/ht2519

     

    -Griff W.