I can not log in to app store with my id, I always get a connection lost message. I am not having any other connection problems. This has been happening for a few weeks.
iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.1)
My internet connetion is working working well. The only connecttion being lost is the app store during log in.
Please follow the instructions in the above-linked support article.
Thanks for the list of things to try. I completed them and I still get the connection failed message when I try to log in to the app store. I have had this computer for 2.5 yrs. and never had this problem before.
For whatever reason, I can now log in to the apps store with one of my ids. It says my other account no longer exists so I can not update pages and numbers. It will not let me rebuy these programs under the working account because my computer recognizes that I bought them before.
Contact App Store customer service for a resolution.
Unable to log in with apple id to update or buy apps
