HT201656: Check the storage on your iPhone, iPad, and iPod touch

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ivonia

Level 1 (0 points)

Q: my phone doesnt open it just has a picture suggesting I plug into itunes

Please help me

My phone wont charge, or do anything other than sign me to log in to itunes

iPhone 3G, Mac OS 8.6 or Earlier

Posted on Feb 25, 2014 6:01 PM

I have this question too

Q: my phone doesnt open it just has a picture suggesting I plug into itunes

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Helpful answers

by AnaMusic,

AnaMusic Feb 25, 2014 6:03 PM in response to ivonia
Level 9 (57,213 points)

Feb 25, 2014 6:03 PM in response to ivonia

Then you need to do as requested.

1) Connect to iTunes on the computer you usually Sync with and Restore...

http://support.apple.com/kb/HT1414

2) If necessary Place the Device into Recovery mode...

http://support.apple.com/kb/HT1808

Note on Recovery Mode.

You may need to try this More than Once... Be sure to Follow ALL the Steps...

Once you have Recovered your Device...

Re-Sync your Content or Restore from the most recent Backup...

Restore from Backup > http://support.apple.com/kb/ht1766
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