i have bought i phone 5s and i set up anew software the device asked me about the id and pass an i couldn't find the information about how can i open my i phone im very very sad it one of my dream and when i bout it i couldnt use it .. please please help

please i dont have alot of information about when will the respond get i will be waking up

iPhone 5s, iOS 7.0.6

Posted on Feb 25, 2014 7:44 PM

Reply
3 replies

Feb 25, 2014 11:27 PM in response to ahmedfares

If you've forgotten your iTunes account id then do you have any of its purchases on your computer's iTunes : http://support.apple.com/kb/HT1920


If not then see if you can get access to the account via this page http://iforgot.apple.com


If you can't get access to it via that then you could try contacting Support in your country and see if they can help : http://support.apple.com/kb/HT5699


But with activation lock, unless you know the id and password and can type them in or remove the phone from that account, then you won't be able to use the phone : http://support.apple.com/kb/TS4515

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i have bought i phone 5s and i set up anew software the device asked me about the id and pass an i couldn't find the information about how can i open my i phone im very very sad it one of my dream and when i bout it i couldnt use it .. please please help

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