HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes
Cozmoljc

Q: iTunes balance

I've redeemed 2 separate itunes gift cards on my iPhone & in both cases, the balance would show for a day or 2 then it would disappear without purchasing anything. When I tried to use it, it directs me to apply my credit card information, which I bought itune cards to avoid using my credit card. What gives? Is this a scam? Itunes support is no help what so ever. Am I missing a step to retrieving these balances?

iPhone 4, iOS 7.0.6

Posted on Feb 25, 2014 9:03 PM