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OS X Server Profile Manager won't work after Joining traveler

I enrolled my IPAD with IOS v7.0.6 to the OS X Server profile manager, it works fine until I config the IPAD with the lotus traveler. The IPAD is out of reach from the profile manager. When I see the log, it mention 500 Internal Server Error from the profile manager log of the OS X Server. Anyone got the device works with Profile Manager and Traveler?

Many thanks.

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.0.6

Posted on Feb 26, 2014 6:49 AM

Reply
6 replies

Nov 30, 2015 5:29 AM in response to mysoros

I've got the same issue.
After installing a Lotus Notes (Traveler) configuration profile the mdm is not working anymore..


I 'fixed' it the dirty way.


The problem is that traveler somehow changes the uuid, so mdm can't proceed with it's sql commands.


i 'simply' changed the $uuid in the php source of the os x server to cut off the part that causes the problems.


'Solution' (Running Server 5.0.15 - other versions may differ)

Edit line 1141 of /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/php/ta sk.php on the Server

// $uuid = $entry['PayloadUUID'];

$uuid = substr($entry['PayloadUUID'], 0, 36);


I hope Apple will fix this a better way, but for now this works.


Best Wishes

schraphy

OS X Server Profile Manager won't work after Joining traveler

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