itsmayes
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Q: Maverick looses connection to Windows Server 2012 continuosly

Newbie here...we recently changed our cad stations to iMacs (running Maverick), from Win7. The iMacs continuosly drop connection to shares on the Windows Server (running WS2012). They will even loose connection with an open file from the server, which then makes it unable to save the document once finished. I have to open Finder, then Go, then Connect To Server to reestablish the connection. Most of the time we are "Fixing Aliases" of the shares that become broken. Anyone else having this issue??

iMac (27-inch, Late 2012), OS X Mavericks (10.9.1)

Posted on Feb 26, 2014 6:57 AM

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itsmayes

Q: Maverick looses connection to Windows Server 2012 continuosly

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  • by laundry bleach,Helpful

    laundry bleach laundry bleach Feb 26, 2014 8:36 AM in response to itsmayes
    Level 5 (6,982 points)
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    Feb 26, 2014 8:36 AM in response to itsmayes

    The latest update to Mavericks (OSX 10.9.2) is supposed to improve stability connecting to SMB shares. Possibly this can help you.

     

    See this Apple article - About the OS X Mavericks v109.2 Update.

     

    Download the update here - http://support.apple.com/kb/DL1725

    Or if you are running 10.9 use the combo update - http://support.apple.com/kb/DL1726

     

    Or get it from the Mac app store.

     

    Best of luck.

  • by itsmayes,

    itsmayes itsmayes Feb 26, 2014 8:43 AM in response to laundry bleach
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    Feb 26, 2014 8:43 AM in response to laundry bleach

    Thanks laundry bleach, I will give it a try. I'm pretty ssure all iMacs are OSX 10.9.1. I will let you know tomorrow if it helps!

  • by itsmayes,

    itsmayes itsmayes Feb 27, 2014 5:59 AM in response to itsmayes
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    Feb 27, 2014 5:59 AM in response to itsmayes

    So far so good, lb. It does seem to be better. I haven't had anyone complain about THAT issue this morning. But I am still dismayed at the amount of time it takes to open a share from the server...seconds instead of milliseconds when using the older PC's.

     

    Thanks again for the heads up! I will come back in a few days if the update has truly solved my issue.

  • by laundry bleach,Helpful

    laundry bleach laundry bleach Feb 27, 2014 8:40 AM in response to itsmayes
    Level 5 (6,982 points)
    Safari
    Feb 27, 2014 8:40 AM in response to itsmayes

    Glad it seems to be working for you so far. Be sure to let us know how well things go long term.

  • by itsmayes,

    itsmayes itsmayes Mar 5, 2014 1:18 PM in response to laundry bleach
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    Mar 5, 2014 1:18 PM in response to laundry bleach

    Connecting to Windows Server is better, albiet the connection speed still leaves a lot to be desired. Some type of status bar or rainbow wheel would help in the interim. Users are now trashing their aliases and simply using Finder, Go, Connect To Server to get there faster.

     

    Like I said it is better. Hoping for another fix to make the "better" best.

    Thanks again!

  • by laundry bleach,

    laundry bleach laundry bleach Mar 5, 2014 1:20 PM in response to itsmayes
    Level 5 (6,982 points)
    Safari
    Mar 5, 2014 1:20 PM in response to itsmayes

    itsmayes wrote:

     

    ...Some type of status bar or rainbow wheel would help in the interim. Users are now trashing their aliases and simply using Finder, Go, Connect To Server to get there faster.

    http://www.apple.com/feedback/macosx.html

     

    Best of luck.

  • by Mike Alsup,

    Mike Alsup Mike Alsup Mar 18, 2014 9:40 AM in response to itsmayes
    Level 1 (1 points)
    Mar 18, 2014 9:40 AM in response to itsmayes

    This is March 2014 and we are still experiencing the same problems described above after upgrading all Macintosh in our environment to Mavericks 10.92 .  We are using a Windows 2012 server as our file server and have experienced problems with dropped connections on a nightly basis.  We are also troubled by folder permision issues regarding renaming folders and moving folders on the Windows share.  It is very easy to duplicate. Create a parent folder and a 2 sub folders inside each other. Put files in the lowest level sub folder and the close and reopen the folders. Now try to move the 3rd level folder to the first level.  You will get a MacOSX authorization dialogue box. Even after putting in the right cridentials, it will not allow you to move the folder or rename the folder.

     

    Do the exact experiment on a windows environment, window client to windows server and there not any issue with renaming or moving the folders, unless a mac user opens and using the folder, then both clients begin having permission problems. Some how the Macs are not releasing control over the folders propertly, and it is "locked" after a mac user touches it.

     

    Both the mac users and the pc users have full permission to the Windows share in question, and this problem has occured on multiple folders, even when accessed by the same user from both a mac and a pc, running windows 7.

     

     

    My only solutions has been to move to ExtememZ-ip  which uses AFP and not SMB2.  Since installing ExtremeZ-ip I have not had problems moving and renaming folders.

    I am currious if others have found the same problems and what their solutions are?

     

    Thanks.

    Mike

  • by itsmayes,

    itsmayes itsmayes Mar 18, 2014 10:40 AM in response to Mike Alsup
    Level 1 (0 points)
    Mar 18, 2014 10:40 AM in response to Mike Alsup

    Hi Mike, we're still experiencing drop connections to our Win 2012 Server, however not at the extent prior to 10.9.2. As I mentioned aboved, all Mac useers have foregone the aliases and simply use Finder/Go/Connect To Server to simply browse the shares. Read/Write Errors are a common occurance when our CAD platform reads from the server as well. Most users have begun to copy/paste the files to their local drive and then overwrite the old on the server when they're finished...yep, a real hassle. Luckily we have had no issues with the teamwork CAD files which reside on a networked PC, not the server!

     

    I have tried to duplicate what you mention, but haven't had any issues with the permissions in that particular case. BUt I have had some in other cases. I'm hoping this gets worked out soon. We just recently migrated our BIM stations to iMacs from PC's. Users are very disgruntled with all the hassle in trying to navigate shares and keep connections "live". Keeping morale up has now become another area of my position!

     

    Good Luck!