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Problem with sound after updating to ios 7.0.6

Help!
No sound whatsoever from the speaker after updating to ios 7.0.6.
Sound from earplugs & through dock OK.

I tried everything I found on the web, but nothing worked up till now.
Tips, anybody?

iPhone 4S, iOS 7.0.6, No sound

Posted on Feb 26, 2014 12:43 PM

Reply
7 replies

Feb 28, 2014 6:52 AM in response to singsingsarah

Hi singsingsarah,


Thanks for visiting Apple Support Communities.


Be sure to try all of these steps if you do not hear sound from your iPhone speakers:


If you do not hear sound from the built in speaker, try these steps:

  1. Verify that the volume is set to a level you would normally be able to hear.
  2. Ensure that there is nothing plugged in to the headset jack or the dock connector.
  3. If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
  4. Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
  5. If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
  6. If the iPhone is paired with a Bluetooth headset or car kit:
  7. Restart the iPhone.
  8. If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
  9. If the issue is not resolved after restoring the iPhone software, please contact Apple Support.

You can find the article with these steps here:


iPhone: No sound or distorted sound from speaker

http://support.apple.com/kb/ts5180


Best,


Jeremy

Problem with sound after updating to ios 7.0.6

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