HT201209: Redeem iTunes or Apple Music Gift Cards and content codes
Learn about Redeem iTunes or Apple Music Gift Cards and content codesQ: I have redeemed my gift card but when I want to purchase something, itunes asks me to verify my billing information. Shouldn't it ... I have redeemed my gift card but when I want to purchase something, itunes asks me to verify my billing information. Shouldn't it just take the price out of my account's balance? Or maybe I have to choose where do I want to pay from? Thanks more
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Helpful answers
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Feb 28, 2014 2:18 PM in response to roksitjanaby brenden dv,Hi roksitjana,
If you have a current gift card ballance but are still being prompted to verify your billing information, you may want to verify that the information on the account is still correct and current (billing info must be correct, even if the order is being billed to a gift card). You may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden
