AirPlay Screen Mirroring (Mavericks) disconnects frequently with "Feedback taking too long to send" message
My company has several TVs with AppleTVs (3rd generation units) connected in our conference rooms so we can "Screen Mirror" our Mac laptops via AirPlay during meetings. Many employees have complained that AirPlay Screen Mirroring drops frequently during meetings for no apparent reason.
In attempts to determine the cause of the issue, I removed the AppleTV units from Wi-Fi and hard-wired them all to the LAN (100Mbps/Full duplex, no switchport errors seen on the Cisco switch). I upgraded the AppleTVs to the latest firmware. I had our AppleTV users ensure they were running MacOS Mavericks with the latest software updates installed. I had the Mac laptops hard-wired into the LAN during meetings in the conference rooms. None of these changes resolved the AirPlay issue.
I reviewed the MacOS "/var/log/system.log" file from the laptops of several users that reported issues. I found a pattern that seemed to indicate that the "coreaudiod" process reported "Feedback taking too long to send" several times before the AppleTV connection was terminated. Also, from a network trace (using "tcpdump") taken during an unexpected AirPlay Screen Mirroring disconnection, I could see that the Mac laptop sent a TCP FIN packet to the AppleTV unit (this would indicate that the MacOS laptop initiated the closing of the AirPlay connection).
I have included the relevant log file entries below. Please note that the LAN internal to our company is "solid" and there have been no connectivity issues detected or reported during the times the AirPlay sessions were disconnected.
I believe I have found a workaround to this issue. By going into "System Preferences", "Sound" and then changing the "Output" device BACK to the "Internal Speakers" (rather than the AirPlay destination), the AirPlay Screen Monitoring connection seems to remain stable.
My questions are:
- is anyone else experiencing this type of problem? any other solutions recommended?
- is there a way to change the AirPlay defaults so that Screen Mirroring only sends the video (not audio)?
- does anyone know what the log file entries indicate (like, what does "Feedback taking too long to send...." mean)?
- any fix planned for this issue?
From: "/var/log/system.log":
Jan 16 10:50:16 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:16.454404 AM [AirPlay] ### Feedback taking too long to send (1 seconds, 1 total)
Jan 16 10:50:18 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:18.524517 AM [AirPlay] ### Feedback taking too long to send (4 seconds, 2 total)
Jan 16 10:50:20 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:20.533639 AM [AirPlay] ### Feedback taking too long to send (6 seconds, 3 total)
Jan 16 10:50:22 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:22.548168 AM [AirPlay] ### Feedback taking too long to send (8 seconds, 4 total)
Jan 16 10:50:24 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:24.554522 AM [AirPlay] ### Feedback taking too long to send (10 seconds, 5 total)
Jan 16 10:50:24 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:24.554809 AM [AirPlay] ### Report network status (3, en0) failed: 1/0x1 kCFHostErrorHostNotFound / kCFStreamErrorSOCKSSubDomainVersionCode / kCFStreamErrorSOCKS5BadResponseAddr / kCFStreamErrorDomainPOSIX / evtNotEnb / siInitSDTblErr / kUSBPending / dsBusError / kStatusIsError / kOTSerialSwOverRunErr / cdevResErr / EPERM
Jan 16 10:50:26 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:26.545531 AM [AirPlay] ### Feedback taking too long to send (12 seconds, 6 total)
Jan 16 10:50:28 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:28.559050 AM [AirPlay] ### Feedback taking too long to send (14 seconds, 7 total)
Jan 16 10:50:30 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:30.628868 AM [AirPlay] ### Feedback taking too long to send (16 seconds, 8 total)
Jan 16 10:50:32 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:32.655638 AM [AirPlay] ### Feedback taking too long to send (18 seconds, 9 total)
Jan 16 10:50:34 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:34.641952 AM [AirPlay] ### Feedback taking too long to send (20 seconds, 10 total)
Jan 16 10:50:36 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:36.659854 AM [AirPlay] ### Feedback taking too long to send (22 seconds, 11 total)
Jan 16 10:50:38 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:38.653594 AM [AirPlay] ### Feedback taking too long to send (24 seconds, 12 total)
Jan 16 10:50:40 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:40.659279 AM [AirPlay] ### Feedback taking too long to send (26 seconds, 13 total)
Jan 16 10:50:42 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:42.745549 AM [AirPlay] ### Feedback taking too long to send (28 seconds, 14 total)
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.532853 AM [AirPlay] ### Endpoint "AppleTV" feedback error: -6722/0xFFFFE5BE kTimeoutErr
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533151 AM [AirPlay] ### Feedback failed: -6722/0xFFFFE5BE kTimeoutErr
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533273 AM [AirPlay] ### Error with endpoint "AppleTV": -6722/0xFFFFE5BE kTimeoutErr
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533427 AM [BonjourBrowser] Reconfirming PTR for AppleTV._airplay._tcp.local. on en0
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533588 AM [BonjourBrowser] Reconfirming PTR for 9C207BBD8EA1@AppleTV._raop._tcp.local. on en0
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533839 AM [AirPlay] ### AirPlay report: Network dead for 10+ seconds after 159 seconds, screen, nm "AppleTV", tp WiFi, md AppleTV3,1, sv 190.9, rt 0, fu 0, rssi -54
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.534104 AM [AirPlay] ### Report network status (5, en0) failed: 1/0x1 kCFHostErrorHostNotFound / kCFStreamErrorSOCKSSubDomainVersionCode / kCFStreamErrorSOCKS5BadResponseAddr / kCFStreamErrorDomainPOSIX / evtNotEnb / siInitSDTblErr / kUSBPending / dsBusError / kStatusIsError / kOTSerialSwOverRunErr / cdevResErr / EPERM
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.534315 AM [AirPlay] Deactivating virtual display stream for quiesce
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.543682 AM [AirPlayScreenClient] Stopping session
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.543815 AM [AirPlay] Quiescing endpoint 'AppleTV'
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.543907 AM [AirPlayScreenClient] Stopping session internal
Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.544218 AM [AirPlayScreenClient] Stopped session internal
Jan 16 10:50:44 My-MacBook-Pro.local AirPlayUIAgent[985]: 2014-01-16 10:50:44.544266 AM [AirPlayAVSys] ### Quiesce AirPlay
Jan 16 10:50:44 My-MacBook-Pro.local SystemUIServer[159]: 2014-01-16 10:50:44.544297 AM [AirPlayAVSys] ### Quiesce AirPlay
Jan 16 10:50:44 My-MacBook-Pro.local SystemUIServer[159]: 2014-01-16 10:50:44.553084 AM [AirPlayAVSys] ### Quiesce AirPlay
Jan 16 10:50:44 My-MacBook-Pro.local AirPlayUIAgent[985]: 2014-01-16 10:50:44.554904 AM [AirPlayAVSys] ### Quiesce AirPlay
Jan 16 10:50:44 My-MacBook-Pro.local SystemUIServer[159]: 2014-01-16 10:50:44.557604 AM [AirPlayAVSys] Ignoring route away when AirPlay not current
Jan 16 10:50:44 My-MacBook-Pro.local AirPlayUIAgent[985]: 2014-01-16 10:50:44.560307 AM [AirPlayAVSys] Ignoring route away when AirPlay not current
Jan 16 10:50:44 My-MacBook-Pro.local WindowServer[89]: Display 0x04280880: GL mask 0x21; bounds (0, 0)[1920 x 1080], 62 modes available
Jan 16 10:50:44 My-MacBook-Pro.local WindowServer[89]: GLCompositor: GL renderer id 0x01022727, GL mask 0x0000001f, accelerator 0x00004ccb, unit 0, caps QEX|MIPMAP, vram 2048 MB
I am happy to provide more information if needed.
Thank you.
-Tim
Apple TV, OS X Mavericks (10.9.2)