Q: Plug in failure in Safari
After updating Adobe Flash Player version 12, I can't upload photos on Facebook due to an error message that reads 'plug in failure'.
Ive uninstalled flash anddeleted all the old versions and reinstalled everything and it still reads 'plugin failure.'
How do I solve this?
Thank you
MacBook Pro, Mac OS X (10.7.4), Bought in Taichung, Taiwan
Posted on Feb 26, 2014 8:02 PM
If you still have problems after a clean installation, with no wired peripherals connected, then there's an internal hardware fault.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Posted on Mar 6, 2014 7:45 PM




