HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Learn about Use the App Store on your iOS devices, Apple TV, or computer
Hamza.alqadri

Q: Hi my iPad can not contact with App Store ! Please how I can refresh the App Store application in other words to un install and then install it again

Why my iPad cannot connect to app store

iPad, iOS 7.0.6, Ipad4

Posted on Feb 27, 2014 5:29 AM

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Q: Hi my iPad can not contact with App Store ! Please how I can refresh the App Store application in other words to un install and th ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 27, 2014 5:35 AM in response to Hamza.alqadri
    Level 10 (135,085 points)
    iTunes
    Feb 27, 2014 5:35 AM in response to Hamza.alqadri

    The App Store app is a built-in app, it can't be deleted.

     

    What have you tried to fix it ? If you haven't already done so then you could try the following :

     

    - log out of your account (tap on it in Settings > iTunes & App Store) and then log back in

     

    - close the App Store app via the iPad's multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.

     

    - a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.