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How do I get my iPhone to sync with my computer?

I have the latest version of iTunes. The device is listed in my iTunes. Just switched phones - how do I check phone ID number to know if the iPhone listed is the one I have now?

iPhone 5, Windows 8

Posted on Feb 27, 2014 8:45 AM

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3 replies

Feb 27, 2014 9:16 AM in response to roaminggnome

Let me try again. While trying to sync my new iPhone with iTunes to my computer, I got this message:


"iTunes could not back up the iPhone because the iPhone disconnected."


So I wondered if my computer was trying to back up my old iPhone. I checked the Serial number (the phone id number if referred to earlier) and yes it was. So I added the new phone...and got the same error message. Rats.


any ideas?

How do I get my iPhone to sync with my computer?

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