Jackie Mellor

Q: I was using the clone tool and my computer froze. I could'nt get aperture to work at all, so I turned my computer off and now I can'nt access aperture or my I photo library. I ahve tried re booting my computer several times but I don't know what to do to

I was useing my colne tool in apetrure when, apeture froze. I could not get it to work again, so I turned off my computer, re booted my machine and tried to open the programme again. I can not get aperture to open again and I can't open I photo either. Does anyone have any suggestions to help me get the programme running again? I have a deadline to meet this evening. Help!

iMac, OS X Mountain Lion (10.8.5)

Posted on Feb 27, 2014 8:33 AM

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Q: I was using the clone tool and my computer froze. I could'nt get aperture to work at all, so I turned my computer off and now I ca ... more

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  • by firstlaunch,

    firstlaunch firstlaunch Feb 27, 2014 9:10 AM in response to Jackie Mellor
    Level 3 (620 points)
    Feb 27, 2014 9:10 AM in response to Jackie Mellor

    What version of Aperture and the OS are you on? Hold down the option key when launching Aperture. This will bring a a window for you to select the library you were working in. Try opening it that way. If that doesn't work, try opening Aperture while holding down the Option+Command keys. Select the library andthen do a Repair of the library.

     

    If these do not work, provide more info.

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 9:22 AM in response to firstlaunch
    Level 1 (0 points)
    Feb 27, 2014 9:22 AM in response to firstlaunch

    Which is the option key?

     

    I am using OS X Version 10.8.5 I am not sure which version of Apeture I am using as when I go to it I just get this message.

     

    There was an error opening the database for the library “/Users/jacquelinemellor/Pictures/iPhoto Library.photolibrary”.

     

    Kind Regards

     

    Jackie

  • by firstlaunch,

    firstlaunch firstlaunch Feb 27, 2014 9:22 AM in response to Jackie Mellor
    Level 3 (620 points)
    Feb 27, 2014 9:22 AM in response to Jackie Mellor

    It's Alt on some keyboards.

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 9:28 AM in response to firstlaunch
    Level 1 (0 points)
    Feb 27, 2014 9:28 AM in response to firstlaunch

    I have just tried the option to open apeture by holding alt and cmd down and clicked on the middle option to repair files etc. How do I know if it is working? I can't see anything to do with apeture on my screen now. Should I try again?

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 9:48 AM in response to Jackie Mellor
    Level 1 (0 points)
    Feb 27, 2014 9:48 AM in response to Jackie Mellor

    I have tried this three times and I can't see any evdience to know if the repair is actually happening. I am still unable to open apeture. I'm not sure what to do, do you have any further advice? Jackie

  • by firstlaunch,

    firstlaunch firstlaunch Feb 27, 2014 9:50 AM in response to Jackie Mellor
    Level 3 (620 points)
    Feb 27, 2014 9:50 AM in response to Jackie Mellor

    I will provide steps for you just to make sure it's clear.

     

    1. Quit Aperture if it's open.

    2. Hold down the Option (Alt) key and double-click on the Aperture application.

    (A window will open asking which library you would like to open)

    3. Select the library you were working on and select <Choose>.

    (Does the library open and work as usual? If not, what occurs?)

     

    4. If this does not work and you know for sure you have the correct library chosen, quit Aperture.

    5. Hold down the Option (Alt) + Command key while launching Aperture.

    6. Choose the library if that window appears or Select the Repair Database option and choose <Repair>.

    (you should see a Repair Library Database progress indicator as it's repairing)

     

    Again, make sure you've chosen the library you were previously working on. Sometimes Aperture will open a new library if it can't find the main library.

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 10:39 AM in response to firstlaunch
    Level 1 (0 points)
    Feb 27, 2014 10:39 AM in response to firstlaunch

    I have tried both options.

     

    When I got to point 3 I choose the library I was working on and the same error message popped up, so this option did not work.

     

    I then tried the second suggestion and chose the repair option but as before there is no sign of a repair database grogress indicator. Where would I be able to see this and what does it look like. I can't see any evidence of anything happening on my screen.

     

    I have also just tried the first option that comes up in the pop up box where you have to enter your password, this resulted in the same error message.

     

    I don"t know what to do.

     

    I don't really want to have to go for the third option where you have to rebuild you data base - Would this result in loosing images?

  • by firstlaunch,

    firstlaunch firstlaunch Feb 27, 2014 10:29 AM in response to Jackie Mellor
    Level 3 (620 points)
    Feb 27, 2014 10:29 AM in response to Jackie Mellor

    What is the error?

  • by firstlaunch,

    firstlaunch firstlaunch Feb 27, 2014 10:40 AM in response to Jackie Mellor
    Level 3 (620 points)
    Feb 27, 2014 10:40 AM in response to Jackie Mellor

    Repair.jpg

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 10:46 AM in response to firstlaunch
    Level 1 (0 points)
    Feb 27, 2014 10:46 AM in response to firstlaunch

    There was an error opening the database for the library

     

    I get this all of the time - no matter what I do.

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 10:48 AM in response to firstlaunch
    Level 1 (0 points)
    Feb 27, 2014 10:48 AM in response to firstlaunch

    My computer does not display the Reparing Library Databse icon that you have provided an image of when i opt for the 2nd option.

  • by firstlaunch,

    firstlaunch firstlaunch Feb 27, 2014 10:49 AM in response to Jackie Mellor
    Level 3 (620 points)
    Feb 27, 2014 10:49 AM in response to Jackie Mellor

    It sounds like it's time for a Rebuild. Hold down the Option (Alt)+Command keys and this time choose Rebuild Database. If the library is extremely large, it might take a while for the progress indicator to appear.

     

    Here are the Troubleshooting Basics - jfyi: http://support.apple.com/kb/HT3805

  • by Jackie Mellor,

    Jackie Mellor Jackie Mellor Feb 27, 2014 10:50 AM in response to Jackie Mellor
    Level 1 (0 points)
    Feb 27, 2014 10:50 AM in response to Jackie Mellor

    Should I try shutting down and starting the computer again - Then re - try the options?

  • by léonie,

    léonie léonie Feb 27, 2014 11:53 AM in response to Jackie Mellor
    Level 10 (106,929 points)
    iLife
    Feb 27, 2014 11:53 AM in response to Jackie Mellor

    There was an error opening the database for the library

     

    I get this all of the time - no matter what I do.

    Jackie, usually there is a panel with a crash report, when you get that message. Can you copy and paste the first 50-60 lines of this report into your next post?